We are Hiring

Research Associate

Department: Programs (HIF)

Reports to: Chief of Operations

Type: Contract

Location: Yola, Adamawa State

Summary

The Research Associate will be responsible for the design, coordination and implementation of the monitoring and evaluation, research, and learning framework of projects designed and/or implemented by the NEHIH. This includes, and is not limited to, developing systematic monitoring frameworks to improve the qualitative and quantitative evidence gathering on projects and project activities, as well as providing technical assistance to donor, partner, and stakeholder agencies; particularly in relation to monitoring, reporting and development issues.

Core Responsibilities

1. Coordinating research and implementation efforts with all relevant stakeholders on projects and activities
2. Recruiting, training, and supervising field-based teams;
3. Refining and piloting survey questionnaires for data collection on projects and activities
4. Supervising and monitoring data collection to ensure high-quality of the data;
5. Implementing data quality checks and fixing issues with data collected during data collection
6. Assisting in data cleaning and preliminary analysis, and ensuring ready access to all data for researchers and/or supervisors;
7. Documenting in detail all activities related to the projects embarked on
8. Maintaining accurate records of interviews, safeguarding the confidentiality of subjects, as necessary
9. Preparing high-quality progress and results reports to Principal Investigators (PI), research partners, and funding agencies, and sharing them timely
10. Providing timely updates and responses to partner organizations, and participating in meetings with key stakeholders
11. Providing training and supervision for research project staff (Field Manager);
12. Ensuring that all team members follow necessary protocols and procedures for data collection, management, and dissemination.
13. Keep the program/project coordinator apprised of all developments and serve as the key link between the field staff, research team, and Principal Investigators.
14. Support in project and policy development as needed
15. Any other task as assigned by team lead
16. Perform any other job-related task as may be assigned.

Core Knowledge & Skills

The ideal candidate must:

1. Have excellent communication skills (reading, writing, and speaking).
2. Be a quick learner and can work under minimal supervision, within tight deadlines.
3. Have the ability to deliver accurate and timely reports.
4. Have excellent interpersonal skills and the ability to work in a team-oriented multicultural environment.
5. Have experience in infographics, technical report writing, data analysis and management.
6. Experience working with donor-funded programs and working in underserved communities, particularly in North East Nigeria.
7. Appreciable knowledge of Microsoft Office Suite Applications (MS Word, MS Excel, PowerPoint, Power BI).
8. Significant Knowledge of Geographic Information Systems – GPS coordinate collection using mobile applications, design of maps using Quantum GIS or Arc GIS
9. Willingness to collaborate, innovate, work hard, and contribute to a high-performing and dedicated group of development professionals.
10. Demonstrated ability to interact and communicate with a wide range of stakeholders both verbally and in writing, as well as think strategically and systematically.
11. Proven experience in managing multiple and competing tasks while maintaining high-quality deliverables within strict deadlines (e.g., an ability to work under pressure).
12. Strong communication skills and ability to present and write high-quality technical reports in English.
13. Able to maintain a rigorous focus on project deliverables, indicators, and results, including being able to engage stakeholders to capitalize on any shared efficiencies; and
14. Well organized, strong analytical skills, creative thinker, innovative, demonstrated personal initiative, stress tolerance, a high level of integrity and ethics, and a proven ability to meet deadlines.
15. Excellent oral and written communication skills in English is required, knowledge of local languages is an advantage.
16. Proven positive, collaborative approach to work, including a dedication to humanitarian service and problem solving.

Education and Experience

1. B.Sc / HND in Economics, Statistics or a related field with a minimum of two (2) years’ experience performing a similar role in a well-structured environment or donor funded organization.
2. Degree (Master’s preferred) in the relevant field, or equivalent combination of education and work experience in a relevant competency area, including statistics, international development, economics, or other.
3. Experience effectively managing and supporting a team teams, donor organizations, and partners in a project environment
4. Must be able to legally work in the country in Nigeria and show documentation to this effect.
5. Strong interest in humanitarian and development work.

Facilities Manager

Department: Sales & Marketing

Reports to: Sales & Marketing Lead

Type: Contract

Location: Yola, Adamawa State

Summary

The Facilities Officer will ensure the effective functioning of The NEHIH Campus facility to provide an efficient and safe working environment for employees, clients and their activities, by using best business practices to manage resources, services and processes to meet the needs of the NEHIH.

Core Responsibilities

1. Develop and implement a facility management program including preventative maintenance and life-cycle requirements
2. Conduct high visibility proactive patrols to identify potential and emerging issues.
3. Ensure compliance with health and safety standards and industry codes
4. Allocate and manage facility space for maximum efficiency
5. Coordinate intra-office moves
6. Supervise maintenance and repair of facilities and equipment
7. Oversee facility refurbishment and renovations
8. Plan and manage facility central services such as reception, security, cleaning, waste disposal and parking
9. Implement best practice processes to increase efficiency
10. Obtain quotes and tenders from vendors and suppliers tied directly to the facilities
11. Calculate and compare costs for goods and services to maximize cost-effectiveness
12. Negotiate contracts to optimize delivery and cost saving
13. Coordinate and monitor activities of contract suppliers
14. Manage contractor and vendor relationships
15. Manage and review service contracts to ensure facility management needs are being met
16. Ensure delivery schedules, quantity and quality criteria are met
17. Check completed work by contractors and vendors
18. Verify payment and invoicing match contract pricing
19. Plan and monitor appropriate facility management staffing levels
20. Ensure efficient utilization of facility maintenance staff
21. Performance manage, develop and train facility  staff
22. Prepare and track facility budget
23. Generate and present regular reports and reviews of facility-related budgets, finances, contracts, expenditures and purchases
24. Develop and implement cost reduction initiatives
25. Advise on and monitor energy efficiency
26. Oversee environmental health and safety
27. Assure security of the facility
28. Respond to facility and equipment alarms and system failures
29. Provide prompt response to requests and issues from facility occupants

Education & Experience

1. OND, HND, or B.Sc holder in a related course in any recognized institution
2. 3-4 years experience as a facility officer or personnel.
3. Competent writing and communication skills – including the ability to communicate technical information
4. Relationship-building
5. The ability to prioritize and multitask
6. Time management skills
7. Teamwork, leadership, and motivational skills
8. Procurement and negotiation
9. Proactive thinking
10. Understanding of soft and hard service delivery
11. Passionate about delivering consistent excellence

Sales & Marketing Lead

Department: Sales & Marketing (Hub)

Reports to: Chief Of Operations

Type: Contract

Location: Yola, Adamawa State

In this role, the sales and marketing lead will seek to increase marketing sales through both traditional and new media campaigns. It is expected that S&M lead will be responsible for generating leads, getting clients to buy our products, managing clients’ expectations, and identifying/escalating actual and potential operational issues when they arise.

Responsibilities. 

1. Maintaining and developing relationships with existing clients.
2. Negotiating the terms of an agreement and closing sales.
3. Gathering market and customer information
4. Making accurate, rapid cost calculations.
5. Providing clients with quotations.
6. Providing feedback on future buying trends and market surveys.
7. Representing our organization at exhibitions and events.
8. Advising on forthcoming product developments and discussing special promotions and campaigns.
9. Reviewing your own sales performance, against targets as you gain experience
10. Use digital media channels such as Google Ads, Facebook Ads, Twitter Ads, Youtube Ads etc. to drive website traffic, build brand awareness and generate new sales leads
11. Plan and manage both sponsored and organic content on a weekly basis for all our social media platforms.
12. Execute social media efforts to improve KPIs, likes, shares, tweets, etc.
13. Creating and executing SMS, and email-based marketing campaigns.

Eligibility

1. Degree holder in related field of Business Development, Business Administration, or Marketing
2. Must be proficient in use of Microsoft Excel, Word and PowerPoint 
3. Must possess strong presentation and report writing skills
4. Excellent communication skills, both verbal and written.
5. Ability to work independently and as part of a team.
6. Critical thinking and problem-solving skills.
7. Follow up on customers profile creation and updates, bookings and process inquiries.
8. Incharge of daily content creation and social media posts.
9. Respond to social media posts and follow-up conversations.
10. Canva or graphic design 

Skills

1. Ability to work under pressure.
2. Strong closing skills.
3. Ability to present multiple product lines.
4. Proactive and good listener.
5. Great written and verbal communication skills.
6. Attention to detail.
7. Superior organizational and time management

Programs Lead/Head of Programs

Department: Programs Department

Reports to: Chief of Operations

Type: Contract

Location: Yola, Adamawa State

Summary

The Program Officer works in conjunction with other members of the programs team to identify projects and funding opportunities, plan, execute, monitor, and report on all project activities carried out and the NEHIH. Primary tasks range from project implementation activities for donors and partners, while actively contributing to the overall growth and strategic development of the NEHIH.

Core Responsibilities

• The Programs Lead will provide programmatic and management support for the efficient implementation of all projects at the NEHIH
• He/she will coordinate with internal teams and partners to monitor program activities in relation to the work plan and notify all relevant parties of progress towards meeting timelines.
• The Program Lead will provide leadership to the team and assign tasks related to the implementation of project activities, including coordinating technical assistance, supporting the deployment of assessments and surveys, and organizing workshops and special events.

• Identify grant opportunities that are in line with the goals and strategic objectives of the NEHIH
• Assist in the development and/or finalization of the Activity Work Plan and keep it updated in accordance with Activity interventions and time frames for projects and related activities
• Review existing approaches and management information systems and agree on any required changes
• Collect data on a regular basis to measure achievement against the performance indicators on projects
• Check data quality with partners and implement the Activity M&E techniques and data management protocols
• Implement and coordinate project activities according to M&E Plan.
• Prepare technical reports detailing the results of project activities
• Prepare and consolidate quarterly and annual reports on activities relating to project activities and implementation.
• Supervise, present, and deliver results to stakeholders and ensure proper filing of evidence and documents.
• Supervise storing of data, and other relevant information in an accessible and orderly method and assure safekeeping of activity data in line with organizational data storage policy.

Core Knowledge and Skills

• Strong organizational skills reflecting ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Excellent interpersonal skills and the ability to build relationships with internal staff, grantees, high level officials and other partners.
• Proactive approaches to problem-solving with strong decision-making capability.
• Highly resourceful team-player, with the ability to also be effective independently.
• Demonstrated ability to handle confidential information with discretion, be adaptable to opposing demands.
• Clear capabilities in working across multiple time zones and cultures.
• Knowledge of Nigeria’s business environment and standards is required.
• Excellent verbal and written communication skills in English; Hausa, Fulani, or Fufulde is a plus.
• Experience in an environment requiring diplomacy and good judgment in managing interactions inside and outside an organization, with individuals at all levels, including senior executives and other high-level officials.
• Experience in providing guidance to and supervising the work of others is desirable.
• Demonstrated proficiency using Microsoft Word, Outlook, Excel, PowerPoint, SharePoint is required. Experience in learning and mastering new software applications.
• Sets priorities and meets goals while balancing needs of providing support for multiple individuals, including complex calendar, travel and event planning.
• Able to communicate effectively with internal and external contacts, and have the ability to adjust to a wide variety of working styles.
• Proven positive, collaborative approach to work, including a dedication to humanitarian service and problem solving.
• Well organized, strong analytical skills, creative thinker, innovative, demonstrated personal initiative, stress tolerance, a high level of integrity and ethics, and a proven ability to meet deadlines.

Education And Experience

• Bachelor’s degree with at least 2 years of experience supporting projects implementation in a development space, preferably in disadvantaged communities, conflict affected areas, and rural communities.
• Must be able to legally work in the country in Nigeria and show documentation to this effect.
• Strong interest in humanitarian and development work.

To Apply: https://forms.gle/8FEgifvNeDPUwJcn9